By rajnishk418 : A how to tutorial about Legal with step by step guide from rajnishk418.
EBay is one of the established online auction sites that has garnered a good brandloyalty among the Indian population. EBay facilitates online business to sell abroad variety of goods & services.
EBay is one of the established online auction sites that has garnered a good brandloyalty among the Indian population. EBay facilitates online business to sell abroad variety of goods & services. The business adopts three mechanisms forthis online sale – auction, classified and fixed price. The products on eBaycome off a broad range on optics, apparel & accessories, cameras, homefurnishing, consumer electronics, jewellery, stationary, tools, games, hardwareand so on. But the recent influx ofeBaycomplaintshas raised serious concerns on its application of business. Thecomplaints are coming on the delivery delays and a failing customer service.
Contraryto the general perception, e Bay doesn’t actually sell products. The onlineshop only facilitates sales by way of an effective logistic and salesplacement. The distribution network is the backbone of eBay that deliversproducts while an order is placed online. The company has both pros and cons ofthe business:-
Pros: easeon shopping, on line shopping, a wide range of products, customization oforder, no traffic, no queues, cash on delivery and no pushing and pulling.
Cons: delayon delivery, defective products, delay on getting refund, delay on remittingbonus points, cancellation of orders and breach on banking security.
Itis therefore very important to know about the jurisdiction on Consumer ProtectAct 1986. Your knowledge on the same should come as remedy to your dispute-
TheAct was envisaged to take guard on consumer rights and its violation. A threetier quasi-judicial authority has been established to make sure that consumersfind justice to their grievance. The District level Consumer Forum provides youall the legal resources and bylaws on online shopping. All that you need to dois place a complaint on the on-line portal of Consumer forum. Your grievance ononline shopping meets a match on consumer forum’s online portal.
Yourcomplaint is instantly sent across to the different forums which also includeseBay’s forum on customer care. On one hand the district court makes a review ofthe complaint, while on other the community blogs take the message to liableauthorities. TheeBay complaintsorany of other online complaints are thus treated on two ends i.e. District courtand eBay. In most cases the authorities on eBay would take notice of thesituation and would revert back with a solution to your problem. However, alittle of these intricate complaints are left with the consumer forum to dealwith.
Based on the merit ofyour complaint, the sitting judge would send notice to the defendant party,eBay in this case. The online shopping portal needs to send back a reply in thenext 30 days time. On subsequent hearing dates both the complainant and thedefendant would be allowed to present and defend their case. The judgement isinvariably issued within 90 days of the complaint. The Consumer Forum comes toyour aid and makes sure that you get a good compensation for your loss orinconvenience with the online transaction.
Ebay Complaints: File complaints against Ebay. File Ebay complaint if the product delivered by Ebay is not up to the mark. Just lodge your Ebay complaint online shopping & e-commerce consumer forum. For more information log on to Akosha.com
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